Customer Care and Aftersales
Delivered by proven customer service professionals
Supporting you; customer care and aftersales
All our customer facing teams are proven customer service professionals; knowledgeable passionate people with a ‘can do’ attitude and a willingness to assist at all levels. We aim to understand the people, projects and processes behind each one of our strategic partners.
And we continue to provide outstanding aftersales support once a product has been installed. We have dedicated customer support teams, backed by a nationwide Service Support Team. We pride ourselves on our friendly approach (that’s important to us!) and we always try and go the extra mile to make things happen.
Clients are welcome to visit our Showroom to view product ranges first hand and we will provide samples of furniture for evaluation. We also have mobile exhibition vehicles, should you wish to view specific ranges locally. We provide full guidance on infection control, O&M manuals and will train your staff in the correct and safe use of the products and maintenance of fabrics and finishes.
